Sign in Register
We’re here for you!
Please enter your question and e-mail and we’ll contact you as soon as possible. It usually takes us up to 24 hours during business days to respond.
Thank you for your question!
Thank you, we’ll get in touch!
You already sent us a question.
Please wait a few minutes
The Support Straps by Juwel provide stability and help to maintain the shape of older aquarium models, whose frameworks consist of multiple profiles.
|Variation||Suitable for Model|
|Support Strap - 35 cm||Rio 125|
|Support Strap - 40 cm||Rio 180/240, Panorama 80/100/200|
|Support Strap - 45 cm||Vision 250/260|
|Support Strap - 50 cm||Rio 300/400|
Juwel guarantees the performance of their products for the duration of two years, given that the purchasing person is also the consumer. The legal defect rights towards Aquasabi GmbH & Co. KG according to §§ 437 ff. BGB (German Civil Code) are not compromised by this warranty. The exact content of the warranty and all important declarations that regard its enforcement can be read in here in detail.
Extract from the warranty policy by
"(1) This guarantee extends to the JUWEL-Aquarium product and its components excluding items subject to wear and tear such as T5 & T8 light tubes and filter media. It is limited to the product as such and does not cover damage to other property and/or individuals. In addition, the provisions of the product liability law apply. These provisions are not limited by the aforementioned arrangement. [...]"
"[...] (3) Guarantee claims will only be accepted if the validity of the claim is supported by evidence of purchase of the JUWEL-Aquarium product. This declaration of guarantee is a translation only. In case of doubts the original German language version prevails. [...]"
Source: https://www.juwel-aquarium.de/en/Warranty-declaration/, last viewed 28.06.2021
JUWEL Aquarium AG & Co. KG
Karl-Göx Str. 1
D - 27356 Rotenburg
Tel: +49 4261 9379-0
Fax: +49 4261 9379-90
The German company Juwel took over the world of aquaristics early on. With innovative ideas, such as silicone bonding of the tanks or an aquarium set including filter, heater and lighting, Juwel has become the brand of today. Even now, they do not lose their zeitgeist and, with the highest quality standards and most modern production technology, stand for a high-quality aquarium that can refine any household.