Sign in Register
We’re here for you!
Please enter your question and e-mail and we’ll contact you as soon as possible. It usually takes us up to 24 hours during business days to respond.
Thank you for your question!
Thank you, we’ll get in touch!
You already sent us a question.
Please wait a few minutes
The EHEIM waterrefill is an automatic refill system which keeps the water level of an aquarium tank at a constant and healthy level in a simple and safe manner. Water evaporation is a constant issue in open aquariums and varies in intensity depending on location and seasonal conditions. This can lead to problems in the long term, e.g. if the concentration of pollutants increases due to a receding water level, or in the case of marine water tanks, the salinity increases. EHEIM waterrefill can be a handy option in cases of being away (vacation), or if the daily effort has increased too much due to having a larger number of aquarium tanks to take care of.
The EHEIM waterrefill automatically tops up the water level from a water reservoir using a pump. A capacitive sensor, which is simply attached to the outside of the aquarium pane, permanently monitors the water level via an electic field and starts the pump if necessary. For marine water aquariums, the sensor can also be attached to the filter tank. The sensor works with glass thicknesses of up to 10 mm. A smart and adaptive controller monitors the refilling, memorizes filling times and quantities and adapts the top-up to the size of the aquarium and possible changes (e.g. seasons). If there are significant irregularities, the process is stopped automatically, ruling out risks of overflowing. The energy-efficient, low-voltage pump (12V) is completely maintenance-free when operated with ultrapure water (osmosis water).
- Automatic refilling of evaporated water
- Easy to install - reliable functionality
- Perfect during holidays
- Suitable for glass thickness from 4 mm to 10 mm
- Safety mechanism prevents overflowing
- Usable for fresh and salt water
- Energy saving low voltage pump (12 v)
- All required parts are included
Power supply unit, controller with LED display, sensor with LED display, pump, tube and drainage elbow with holder (special mounting bracket and clamp), user manual.
There is a manufacturer's warranty
(for further information and notes on the warranty see below!) on the part of the guarantor
EHEIM GmbH & Co. KG
Plochinger Str. 54
with a duration of 24 months.
The following warranty conditions apply:
"We offer the end user of this product a manufacturer guarantee of 2 [...] years from the date of sale
if this product was purchased from an EHEIM-authorised specialist dealer.
This guarantee is subject to the condition that the respective operating manual as well as the specified installation instructions and hazard warnings were observed.
The guarantee covers material and manufacturing defects but not damage caused by external factors or improper handling.
It consists of the replacement or repair of the defective components, whereby EHEIM decides which.
Wear parts (e.g.: seals, suction devices, axes, pump wheels, light sources, pH electrodes, filter media, such as filter cartridges, as well as UVC burners),
glass damage and the opening of the product, as well as structural changes or the use of non-EHEIM original parts are excluded from the guarantee.
Further claims against us are excluded. In particular, if legally permissible, we assume no liability for consequential damage arising from this product.
The EHEIM manufacturer guarantee offers buyers a free repair under guarantee of their EHEIM product if the original invoice or receipt
(including the specification of the purchase date, product type and name of the dealer) is presented or sent to an EHEIM service point together with the product that is to be examined.
All products under guarantee that are sent to EHEIM must be protected from transport damage and EHEIM must incur no costs from the shipment."
Source: Warranty conditions
The legal defect rights towards Aquasabi GmbH & Co. KG according to §§ 437 ff. BGB (German Civil Code) are not compromised by this warranty.
Eheim stands for very good aquarium filters made in Germany. External and internal filters as well as filter pumps are only a few of the products manufactured by Eheim that are also suitable for planted tanks or aquascapes. The highest quality standards and innovative products will always be connected with the name Eheim for many aquarium enthusiasts.